Due to the wide variety and dynamic nature of today's technology, we are unable to provide technical help at this time.
Below are some common download instructions, however, please see the product listing for further instructions.
Please note that many mobile devices such as phones and ipads, do not allow for downloading through a link.
Some products may be sent using a compressed ZIP file.
How to unzip a ZIP file:
On a laptop or PC- Save the ZIP file to your computer. Right click on the filename or icon and select "Extract All." This will create a new file on your computer, which can be opened. Occasionally, browser and application compatibility issues may occur, in which case it is recommended try a different browser.
On a mobile device- before you download the ZIP file directly to your mobile device, you may need a free app to unzip the product (a good, free one is FileExplorer Free). This will allow you to unzip the folder to access it. Another solution available on some mobile devices is to long hold the zipped file icon and then click, "Extract."
All files are sent using PDF format. Most computers have Adobe Reader pre-installed, but if your computer or mobile device does not have a PDF reader on it, you can download Adobe Reader here.
If you can't find the file once it's downloaded, try looking in Downloads under My Computer or search the title of the file on your computer to find it.